Are the apartments really next to the slopes?
Yes, the apartments are directly next to the blue 1/a slope (15 metres).
Where can I rent my ski equipment?
Can I buy the ski passes at the reception?
You can buy the ski passes only at the ski cassa. At the reception you will receive a Murtal Guest Card which will ensure you 10% discount.
What kind of a document shall I take to the reception?
2 weeks before arrival you will receive a voucher via e-mail. Please present this voucher our receptionist.
What kind of ski passes can I buy?
You will find all of the ski pass types under the following link: More information >>
Can we have the towels changed during our stay?
Yes, for surcharge.
Is there free Wifi in the apartment?
Yes, in all of them.
What kind of facilities do the apartments have?
Linen, towels, hair drier, toilettpaper, dishwasher, microwave, dinner set, glasses (including wine glasses), pots, pan, bowl, sauna utensils.
What kind of baby facilities do you have?
We can offer you free of charge the following equipment: bed, linen, bathtub, highchair, changing table. Please, let us know in advance in case you need any of these.
Till when do I have to leave the apartment?
We kindly ask you to leave the apartements until 10 a.m. the latest.
What time can I check in?
The check-in time is from 4 to 6 p.m.
Can we rent sauna towels?
Yes, you can get them free of charge at the reception.
Is daily cleaning and the change of towels included in the price?
No, but additional cleaning can be requested for a surcharge (includes change of towels).
Is there a wellness area?
Our apartments are also suitalbe for allergic people. Almost all of our apartments have a private sauna in the bathroom. In the winter you can use the wellness area of Monarchia Park (directly next to Sissi Park) for 8 Euros/person/occation (small pool, aromatic cabin, massage, infrared sauna, Finnish sauna).
Yes, you can book your apartment non-stop via the website. You will receive a confirmation e-mail immediately.
Is there a grocery shop nearby?
Yes, in the centre of Lachtal app. 600 metres form the apartments.
Is there a sauna in all of the apartments?
Yes, we have in all of the aparmtens a private sauna: Studio+, Midi, Grand, Premium.
Is it possible to have half board at SissiPark?
We can offer you half board for these prices:
3 course meal and salad + breakfast:
Adult: 25 Euro/Person/Day
Kid (12 Years): 17 Euro/Person/Day
Adult: 10 Euro/Person/Day
Kid (12 Years): 7 Euro/Person/Day"
Till when can I ask for a cancellation protection insurance?
We have to receive the names of the travellers at the latest 14 days before arrival for a valid insurance.
Should we take snow-chains?
Yes, you should definitely have snow-chains in you car.
Are the availabilities on the homepage up-to-date?
Yes, the availability is always up-to-date.
Is there a reception? When is it open?
Yes, we have a reception. Opening hours: from 8 a.m. to 10 a.m. and from 4 p.m. to 6 p.m.
Does the receptionist speak English?
Yes, our receptionist speaks English, German and Hungarian.